Refund policy

ITALUX is committed to providing quality household products and appliances.

Returns, exchanges, refunds, and warranty claims are subject to the terms and conditions of the authorized retailer or distributor from which the product was purchased.

Products should be returned in their original condition and packaging, together with valid proof of purchase where required.

Products that have been damaged due to misuse, improper installation, unauthorized repair, negligence, or failure to follow the product instructions may not be eligible for return, exchange, or warranty service.

If you experience an issue with an ITALUX product, please contact the retailer from which you purchased the product or contact ITALUX for further assistance.

This policy may be updated from time to time.